Terms & Conditions

These Terms & Conditions (“Terms”) are a binding agreement between you and Limonti, Inc., a Delaware C corporation (“Ticket Alerts”, “we”, “us” or “our”), governing your access to and use of ticket-alerts.live, app.ticket-alerts.live and our related services (together, the “Service”).

Please read these Terms carefully. They include an agreement to resolve disputes by binding individual arbitration and a waiver of class actions and jury trials (Section 16), and important disclaimers and limitations of liability (Sections 11–13). By using the Service, you agree to these Terms.

1. Acceptance of these Terms

By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. What the Service is (and is not)

Ticket Alerts is an independent monitoring and notification service. We watch publicly available ticket resale and availability sources for events you choose to track and send you alerts by email and/or push notification when matching tickets appear.

We do not sell, supply, reserve, broker or guarantee tickets. We do not handle ticket purchases, and we are not a party to any transaction between you and any ticket seller, resale platform, venue or promoter. Any purchase you make happens entirely on a third party’s website and is subject to that third party’s terms.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that the information you provide is accurate.

4. Your account

We use passwordless sign-in (email links and one-time codes). You are responsible for keeping access to your email account secure and for all activity that occurs under your account. Provide an accurate email address and keep it up to date so we can deliver alerts and account messages. Notify us promptly at support@ticket-alerts.live if you believe your account has been compromised.

5. Fees and payment

Ticket Alerts is offered on a one-time, per-event basis. For each event you choose to track, you pay a single, one-off fee to receive alerts for that event — or you may select a free option where available. There is no recurring subscription, no automatic renewal and no ongoing billing. A separate one-off fee applies to each event you add.

The fee and features for each event and tier are those shown at the point of purchase, and may vary by region and currency. Payments are processed by our payment provider, Stripe; by paying you also agree to Stripe’s terms. Once your payment is received, we activate monitoring and alerts for that event.

We may change our prices and plans at any time. Any change applies only to purchases made after the change takes effect and does not affect events you have already paid for.

6. No refunds

All sales are final and all fees are non-refundable, except where a refund is required by applicable law. Because we begin performing the Service immediately — activating monitoring and alerts for your chosen event as soon as your payment is received — we do not offer refunds or credits for any per-event fee, including where the event is cancelled, postponed or rescheduled, where no matching tickets become available, or where you no longer need the alerts.

Consumers in the UK and EEA. By signing up and gaining immediate access to the Service, you expressly request that we begin providing the digital service right away and you acknowledge that you will lose your statutory right to cancel (the “right of withdrawal”) once performance has begun.

7. Free tier

We may offer a free tier with limited features. The free tier is provided “as is”, and we may change, limit, suspend or discontinue it at any time without liability to you.

8. Acceptable use

You agree not to:

• use the Service for any unlawful, fraudulent or harmful purpose;
• resell, sublicense, redistribute or commercially exploit the Service or the alerts we provide without our written permission;
• copy, scrape, harvest or systematically extract data from the Service, or use bots or automated means to access it, except as we expressly permit;
• interfere with or disrupt the Service, or attempt to gain unauthorized access to it or to other users’ accounts;
• reverse engineer or attempt to derive the source code of the Service, except where this restriction is prohibited by law; or
• infringe our or any third party’s intellectual property or other rights.

9. No affiliation with third parties

Ticket Alerts is independent. We are not affiliated with, endorsed by, or sponsored by Twickets, the All England Lawn Tennis Club or Wimbledon, Ticketmaster, or any venue, promoter, team, tournament, festival or artist. All third-party names, trademarks and logos are the property of their respective owners and are used only for identification and descriptive purposes.

10. Intellectual property

The Service, including its software, text, design, graphics and trademarks, is owned by Limonti, Inc. or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial purposes in accordance with these Terms. We reserve all rights not expressly granted.

11. Alerts and third-party transactions

Alerts are provided for your information only. We rely on third-party sources and cannot and do not guarantee that:

• any ticket will become available, or remain available, for any event you track;
• an alert will be sent, delivered, or received accurately, completely, or in time for you to act on it;
• any price, seat, availability or other detail in an alert is accurate, current or error-free; or
• you will be able to purchase a ticket after receiving an alert.

Any purchase you make is solely between you and the relevant third party. We are not responsible for the acts or omissions of any third party, including ticket sellers, resale platforms, venues, promoters or payment intermediaries, or for any fraud, non-delivery, price changes, cancellations, postponements, or losses arising from a missed alert or a missed opportunity to buy.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LIMONTI, INC. OR ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY (INCLUDING ANY MISSED CHANCE TO PURCHASE A TICKET), ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Limonti, Inc. and its officers, directors, employees and agents from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time if you breach these Terms or if we reasonably believe it is necessary to protect the Service, other users or us. Sections that by their nature should survive termination (including Sections 6 and 9–18) will survive.

16. Governing law and dispute resolution

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules.

Informal resolution first. Before starting an arbitration, you agree to first try to resolve the dispute informally by emailing support@ticket-alerts.live with a description of your claim. If we cannot resolve it within 30 days, either party may begin arbitration.

Binding arbitration. Except as set out below, any dispute, claim or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in the English language, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class action and jury waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative action. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. You and we waive any right to a jury trial.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration. If for any reason a dispute proceeds in court rather than arbitration, it will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

17. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms.

18. General

These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions will stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. We may provide notices to you by email or by posting on the Service.

19. How to contact us

Questions about these Terms? Contact us at support@ticket-alerts.live or by mail:

Limonti, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
United States